Latest News & Case Studies

The latest industry news and company developments from allpay cards

Payment-related queries to senior staff reduces by approximately 90

15th June 2017

allpay Limited, the UK’s leading payment specialist, has helped the NHS Business Services Authority (NHSBSA) – an arm’s length body of the Department of Health – to reduce administration time and allow its front-line teams to better support customers after implementing its cloud-based direct debit solution.

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"We have been working closely with allpay cards over the last 6 months. Cath and the team have always been incredibly friendly, supportive, and helpful through this process and are quick to respond to any queries. They have always been there to provide fast assistance and solutions to any issues we have come across in the process. Even though there have been delays at our end on this project they have remained patient and diligent throughout. Their help and support with us creating our new packaging was a big positive. Their knowledge and contacts really helped us to find packaging that was much better (pun intended) than what we had currently and something we are incredibly proud of. They made this process simple and easy for us."

Andrew Askey, MuchBetter

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